Immediate Assistance and Logistics Support

We’re ready to coordinate your airport pickup or arrange special itineraries in real time.

Send Us Your Request

Share your details and we’ll coordinate special transfers, groups or custom itineraries. We reply within 15 minutes.

Operations in Punta Cana

We manage every detail directly, coordinating each pickup from our local base in La Altagracia.

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Frequently Asked Questions about Punta Cana Transfers & Tours

Quick answers about meeting points at PUJ Airport, flight delays, payment methods and cancellation policies.

How do I find my driver at Punta Cana Airport (PUJ)?

Your private chauffeur will be waiting with a name sign at the arrivals exit, right after you collect your luggage. We always meet you at the official arrivals area.

We track your flight status in real time, and your pickup time updates automatically. Waiting time is always included in your rate.

You can book and pay securely online by credit/debit card or PayPal, or arrange payment directly with our operations team when you confirm your itinerary.

Every Aura DR Transfers service is fully private. Your assigned vehicle is reserved exclusively for your family or corporate group and takes you straight to your destination.

You can cancel or change your booking up to 24 hours before your scheduled transfer or private tour and receive a full refund.

Yes. We provide child seats and room for golf bags or bulky luggage — just let us know when you send your itinerary.